Integrating Human Factors and Design Thinking: An overview of the Sociotechnical Systems Design Toolkit

Integrating Human Factors and Design Thinking: An overview of the Sociotechnical Systems Design Toolkit

NOTE: This webinar is completed.  However, it was recorded.  To view scroll to the bottom of the page and follow the instructions.


Human factors and ergonomics (HFE) is concerned with the analysis and design of sociotechnical systems to improve human wellbeing and overall system performance. However, a criticism of many HFE methods is that they do not directly support system design or re-design. The absence of HFE design methods and tools, therefore, represents a key capability gap.

The Webinar

This presentation will introduce a toolkit that has been developed for bridging the gap between HFE methods and design – the Sociotechnical Systems Design Toolkit. The toolkit intends to support users to identify insights from systems HFE analyses and use these within a structured participatory design process to develop novel design concepts. The presentation will introduce the key elements of the toolkit and provide examples of its application over case studies in transportation safety and the prevention of incidents in outdoor education.

Dr Gemma Read


Dr Gemma Read is a Senior Research Fellow at the Centre for Human Factors and Sociotechnical Systems at the University of the Sunshine Coast. She has over 10 years’ experience in applied Human Factors research, mostly in transport safety. She currently holds an Australian Research Council Discovery Early Career Fellowship focused on identifying potential risks to safety associated with the introduction of autonomous vehicles. Prior to transitioning to academia, she worked as a Human Factors Specialist in transport safety regulation. Her main areas of expertise and interest include the application of methods and approaches with a basis in complexity and systems theory to enhance safety in transportation systems. She is also interested in how better translation of human factors research outcomes into real-world practice can be achieved.


All registered attendees

he webinar was recorded.  It will be made available from August 2nd, 2019.  To view please use the links below: